Our Services

Our qualified technicians will  carry out anything from minor repairs to full blown re-builds and refurbishments. This includes taking instruments bought from other manufacturers and customizing these to your requirements, including the replating or lacquering to as new finish. All repairs are carried out to the highest quality standards using original parts and of course the skills of our craftsmen and all the experience that they can bring to the repair or refurbishment of your pride and joy.

Full BRASS Service

Full BRASS Service

  • Complete strip down of instrument
  • Valves, valve casing and tuning slides checked & repaired
  • Instrument cleaned – inside & out
  • Reassembled – valve felts, springs and waterkey corks changed as required
  • Instrument checked and played

WOODWIND Servicing



  • Repair any damaged key-work – part dismantle if necessary
  • Replace any cork or felt if needed
  • Adjust regulation and setup
  • Lubricate all key-work


  • Dismantle instrument – clean body and key-work
  • Repair any damaged key-work
  • Replace any cork or felt if needed
  • Re-assemble instrument – regulate and setup
  • Lubricate all key-work


  • Dismantle instrument – clean body and key-work
  • Repair any damaged key-work or body dents
  • Replace all pads
  • Replace any cork, felt or springs if needed
  • Re-assemble instrument – regulate and setup
  • Lubricate all key-work

Instrument care

servicing-3Regular maintenance is important, a little time and effort will certainly pay off and should avoid problems which could result in a costly repair bill. However, beware of attempting any repair, however small, yourself. If in doubt, consult our qualified instrument technician for advice.


  1. Use a soft, lint free cloth after playing to reduce the effect of dust on the mechanism and acids and oils from the hands on the plating.
  2. Clear the instrument of moisture after every playing session – excess moisture on pads is the greatest contributor to seating problems.
  3. Always take the instrument apart after playing and replace in the case. Never leave it together overnight.
  4. Try to avoid sudden changes of temperature, for example, don’t blow warm air down the instrument immediately after coming indoors from a cold street. It is best to leave the case open for a few minutes before starting to blow.
  5. Don’t play a new instrument for too long at a time. After 30 minutes or so, dry it out thoroughly and leave it apart for another 30 minutes.
  6. If the joints become tight to assemble or take apart, don’t play the instrument until the tenons have been freed by a repairer.
  7. Don’t store the instrument in extreme temperatures, such as near a radiator or in a cold cloakroom.
  8. Apply a light dressing of wood oil to the bore regularly as directed by an experienced teacher.


The two most important factors to remember in caring for your brass instrument are cleanliness and regular lubrication.

  1. Flush out the instrument at least once a month with a mild soapy solution using lukewarm water. Then rinse with cold water and dry thoroughly. Don’t use hot water – it may damage the lacquer.
  2. A flexible cleaning brush should be used to clean out slides and tubing, but make sure this is renewed at least twice a year to avoid breakage inside the instrument.
  3. Use a valve case cleaning brush to clean out the valve casings (do not use a standard flexible brush).
  4. Use a lint-free cloth, such as cheesecloth, as a swab. This may also be used to wipe the pistons which should be very carefully removed and care taken to replace them in the correct sequence.
  5. Use only a quality tuning slide grease when lubricating slides and a minimum amount of valve oil on the pistons. Use of inferior lubricants can affect the performance of your instrument.
  6. When you have finished playing, loosen the valve caps by half a turn. This avoids the trapped moisture causing corrosion in the screw threads.
  7. Make sure that mouthpieces are cleaned thoroughly with warm water and a mouthpiece brush. Deposits in a mouthpiece or mouthpipe can be detrimental in the response of your instrument.
  8. Care should be taken when polishing lacquered and silver plated instruments. Harsh abrasives must be avoided at all times and only the correct cleaning cloths are recommended.
  9. Try to keep your instrument in an atmosphere of even temperature and humidity, do not leave it in sunlight or near a radiator, even in the case!


  1. Fill the complete slide with warm soapy water and activate the slide up and down several times. Remove the water and rinse through with clear, cold water. Repeat as necessary.
  2. The inner and outer slides should be disassembled and cleaned using a flexible cleaning brush, in conjunction with any good slide cleaning kit, to make sure that the cleaner reaches the bottom bow of the outer slide.
  3. A small amount of good quality slide cream should be applied to the inner slide stocking and sprayed with clear water.
  4. Ensure that the bell and tuning slide are kept clean by running them through with lukewarm water and a tuning slide swab. After drying with a lint-free cloth, apply tuning slide grease before reassembling.